FAQ

What is RigForge Co. and what do you do?

RigForge Co. is a premier custom PC building service. We specialize in crafting high-performance, tailor-made PCs to meet your specific needs and preferences.
Why should I choose a custom-built PC over a pre-built one?

Custom-built PCs offer superior performance, flexibility, and the ability to choose the exact components you want. This ensures your PC meets your unique requirements, whether it's for gaming, content creation, or business tasks.
Can you help me choose the right components for my custom PC?

Absolutely! Our expert team will work closely with you to understand your needs, budget, and performance goals, then recommend the best components to achieve your desired results.
Do you provide warranty and support for your custom PCs?

Yes, we offer a warranty on all our custom PCs, and our dedicated support team is available to assist you with any issues or questions you may have.
How long does it take to build and deliver a custom PC?

The timeline varies depending on the complexity of your build and component availability, but we strive to complete most custom PC builds within 4-7 Business days, some more specialist builds may require longer. We'll keep you updated throughout the process.
Can I upgrade my custom PC in the future?

Absolutely! Custom PCs are designed with upgradability in mind. We can assist you with future upgrades to keep your system current and optimized for your needs.
What payment options do you accept?

We accept a variety of payment methods, including major credit cards, PayPal, and other secure online payment options. Contact us for specific details.
Do you ship internationally?

At this time, we primarily serve customers within the United Kingdom, and we do not offer international shipping by default, please contact us for overseas shipping requests.
Can you help with software installation and setup?

Yes, Our PC’s are designed to be a direct desktop experience, this means everything from the latest software updates, bios and firmware revisions all the way to the latest Graphics drivers & software for any relevant hardware in the PC will be completed prior to you receiving your system, Everything is optimised from the fan curves and power limits right down to enabling drive caching on applicable storage drives.
What sets RigForge Co. apart from other custom PC builders?

Our commitment to quality, personalized service, and expertise in PC building makes us stand out, we know our hardware, not everything is about numbers, We prioritize your satisfaction and deliver top-notch, reliable custom PCs.